Safety Precautions & Faq’s

To make your visit with us as safe as possible we are implementing a range of additional safety measures at Little Monsters. From reduced session sizes, designated session time slots, additional cleaning measures, sanitiser stations located throughout our venue, one-way systems/marked routes on the play frame, online food and drink table ordering and much more. You can find more info about these additional safety measures below.

Here are some of the measures we have put in place to make your visit with us as safe as possible during the Covid pandemic

Temperature Checks
All staff will be temperature checked before each section. If circumstances change we may enforce temperature checking customers on arrival.

Sanitising Stations
We have fixed sanitiser units at our reception for customers to use before entering. We also have a number of sanitising stations located around the centre, including all main play areas entrance/exits to allow regular use during your visit.

Reduced Capacity & Session Sizes
Our capacity has been heavily reduced in accordance with government guidance and to allow circulation space in our centre, as well allowing you to social distance.

Activity & Play Areas
Where appropriate in activity areas we have introduced marked routes & one way systems to make it as safe as possible. We have also removed some high frequency touch points play elements such as ball pools so that the play areas can be sanitised more easily. We will return the ball pools at the earliest opportunity, as we will utilise our very own ball washing machine, which uses UV cleaning on top of the normal ball sanitisation.

Additional Cleaning Measures
Increased daytime cleaning to sanitise all high frequency touch points. Play and activity areas are also cleaned regularly throughout the day. Plus we have our very own Electrostatic Fogger which disinfects and sanitises large areas, and uses specially patented technology that electrostatically charges the chemical spray so that it wraps around objects encapsulating them with the cleaning solution. Our disinfectant solution instantly Kills on more than 100 Pathogens including Coronavirus, SARS and Avian Influenza.

Book Online & Online Food & Drink Table Ordering
We have introduced an online booking system on our website so you can pre-book your visit. Plus you can now order and pay for your food and drink at your table, meaning no need to stand in line to place an order.

Face Coverings
In accordance with current Government Guidance customers over the age of 11 are required to wear a face covering except for when they are eating and drinking at their table. If you are playing on the frame face covering are currently optional, but it is advisable. Please be respectful to other customers.

Before Your Visit
To ensuring that all our customers and visitors are safe, we politely request that you refrain from visiting Little Monsters should you start displaying any signs of illness especially symptoms associated with COVID-19.

Please note whilst we have tried to make your visit with us as safe as possible, you enter and use the facilities at your own risk.

Frequently Asked Questions

Yes please. To be guaranteed entry you must book your tickets online, via our website in advance of your visit.
We regret that food and drink purchased elsewhere may not be consumed on our premises. This policy is necessary for us to comply with our liability insurance and to ensure we adhere to local health and safety regulations.
All Children in the centre are the responsibility of the parents/guardian at all times whilst on the premises. We therefore cannot allow you to leave the building without the children you have visited with, unless there remains another parent/ guardian on the premises with them. This is for the safety and security of your children.
We have no issues with you taking photos/videos of your own children during your visit. However, we ask that you be considerate of other customers children and their privacy and to not take pictures with other children that are not your own.
We recommend children wear clothing that covers their arms and legs. It is mandatory that everyone remove all shoes before entering the play area and for hygiene reasons it is required that socks must be worn at all times. We also suggest that children should remove all jewellery, badges and other sharp objects when playing on the frame.
Little Monsters House of Fun is designed for children aged 0 to 11. Children aged 0-3 have their own separate play area in the centre.
As we work these sessions on a capacity basis, we are unable to refund pre-paid tickets.
We are following government guidelines and have reduced our session capacity following our internal risk assessment.